Shipping and Terms
Your order will be shipped within 1-2 business days. We ship our parcels using Australia Post.
Delivery times for Standard Post is 2-10 days. We also offer Express Post for those keen to get their goodies sooner.
|Single Item Shipping* (no tracking)||$3.00|
|Standard Post||$7.50 Flat Rate|
|Express Post||$9.50 Flat Rate|
Orders over $125 will be shipped within Australia for free!
|New Zealand||$15.00 Flat Rate with tracking|
*Single item shipping is not available on bulky items. Items that don't qualify for single item shipping will default to the standard shipping rate at checkout.
We thoroughly check the quality of each item before we ship it. In the unlikely event that you receive an item and a fault is present then please email us at email@example.com within 30 days of receiving your order. We are happy to provide either a refund or exchange.
We are happy to exchange an item for any reason at all. Please email us at firstname.lastname@example.org within 30 days of receiving your order. Return shipping costs are to be covered by the customer, however we will cover the postage costs to send the new item/s. Please return the item/s in original and unwashed condition with tags attached.
Any manual code, including the welcome code, can't be used in conjunction with special promotions. If your first purchase contains items on a special promotion then feel free to use the welcome code on your next order.